Effective date: August 12, 2026
Courier Forge, operated by Courier Forge, LLC (“Courier Forge,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit courierforge.com, contact us, request services, register your interest in driver opportunities, or communicate with us.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: name, email address, telephone number, mailing address, and company or organization.
- Driver-registration information: vehicle make, model, year, availability, operating area, and information you voluntarily provide about your experience or qualifications.
- Service-request information: pickup and delivery areas, requested timing, item characteristics, special-handling requirements, and related communications. Do not submit protected health information, Social Security numbers, banking credentials, or identity-document images through ordinary website forms.
- Communications: messages, support inquiries, preferences, and records of our correspondence.
- Technical information: IP address, browser and device information, pages viewed, referring URL, cookies, and similar usage data.
2. How We Use Information
We may use information to:
- respond to inquiries, quote requests, and service questions;
- evaluate driver interest and communicate about potential opportunities;
- operate, maintain, secure, and improve our website and services;
- prevent fraud, abuse, and security incidents;
- maintain business and compliance records; and
- comply with applicable law and enforce our agreements.
Submitting a driver-registration form is an expression of interest only. It does not create employment, an independent-contractor relationship, a guarantee of work, or any other engagement.
3. Text Messages and Mobile Information
If you separately consent to receive text messages from Courier Forge, we may use your mobile number to send the communications described at the point of consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive marketing text messages is not a condition of purchasing goods or services.
Mobile information, text-messaging originator opt-in data, and consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose such information only to service providers that help us deliver communications, where required by law, or as otherwise necessary to protect rights and safety. These service providers may use the information only to perform services for Courier Forge.
4. How We Disclose Information
We may disclose personal information to:
- vendors and service providers that provide website hosting, form processing, customer-relationship management, analytics, communications, security, and professional services;
- government authorities or other parties when required by law or reasonably necessary to protect rights, safety, and security;
- parties involved in a merger, financing, acquisition, reorganization, or sale of business assets; and
- other parties at your direction or with your consent.
We do not sell personal information for money. Where applicable law defines “sale” or “sharing” more broadly, you may exercise the rights described below.
5. Cookies and Analytics
We and our service providers may use necessary, functional, analytics, and similar technologies to operate the website, remember preferences, understand website performance, and protect against abuse. You can control cookies through your browser or any cookie-preference tool made available on the website. Disabling cookies may affect website functionality.
6. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including responding to requests, evaluating opportunities, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary by the nature of the information and applicable requirements.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Choices and Rights
You may request access to, correction of, or deletion of certain personal information, or ask questions about our privacy practices, by contacting us through our Contact Us page. We may need to verify your identity before completing a request.
California residents may have additional rights under applicable law, including rights to know, correct, or delete certain information and to opt out of certain sales or sharing. These rights apply only where the relevant law covers Courier Forge and the request. We will not unlawfully discriminate against you for exercising an applicable privacy right.
You can opt out of marketing email through the unsubscribe mechanism in the message and opt out of text messages by replying STOP. Transactional or legally required communications may continue where permitted.
9. Third-Party Services and Links
Our website may contain links to or embedded services operated by third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.
10. Children’s Privacy
Our website and driver-registration process are not directed to children under 18, and we do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will post the revised version on this page and update the effective date. Your continued use of the website after a revision means the updated Policy applies to future interactions.
12. Contact Us
For privacy questions or requests, contact:
Courier Forge, LLC
1401 21st Street, Suite R
Sacramento, CA 95811
Website: https://courierforge.com/contact/
